SHIPPING & RETURNS

Shipping Policy:

 

Thank you for visiting and shopping at Yadain Cultural Solutions. Following are the terms and conditions that constitute our Shipping Policy, International Shipping Policy, Shipment processing time and terms.

 

All orders are processed within 2-5 business days unless large volume orders due to online sales or discounts. Please allow an additional 2-5 business days for delivery. Orders are not processed, shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates:

 

Shipping charges for your order will be calculated and displayed at checkout.

 

**Free Shipping** is not available for wholesale purchases

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* Overnight delivery is only available for orders with delivery addresses within the continental United States,

Delivery delays can occasionally occur Please contact us for overnight shipping request.

 

Shipment to Posted Address:

 

Yadain Cultural Solutions is not responsible or liable for any packages returned or not received due to invalid, incorrect or misspelled addresses. In addition, we do not ship to PO boxes. Please be sure to include only a valid U.S address when filling out the shipping form.

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We are not liable for return packages that were accidentally shipped out to PO boxes. If this happens, the customer is responsible to pay for additional shipment cost to the correct address.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-72 hours depending on when the courier scans the shipment for final destination. Once your shipment confirmation has been sent there will be No Refund or Cancellations unless the unopened, non tampered package is returned to the Yadain Cultural Solutions Headquarters at 100 W. Chelten ave. Phila, Pa. 19144. There will be an additional 25% restocking fee once order is received and confirmed that the returned package has all items, with its original seal. At that time, a refund will be issued immediately minus the restocking fee and original shipping cost.

 

Damages:

 

Yadain Cultural Solutions is not liable for any products lost or stolen after delivery confirmation.​

 

International Shipping Policy:

 

We currently do international shipping to the U.K. only. These shipments are subject to different shipping rates.